FREQUENTLY ASKED QUESTIONS
Once we confirm the availability of funds in our bank account or receive card authorization, we promptly book the goods for delivery. Typically, this occurs on the same day or the following day, depending on the time of order placement.
We apologize, but currently, you are unable to purchase just one pair via this website.
For customers outside the UK, VAT will not be applied to your invoice. However, your country’s import tax regulations may come into play once the goods arrive in your country. To provide evidence of export, we may require the courier’s receipt from you if you select a courier for delivery. If we handle the courier arrangement, we will possess the necessary export documentation.
Delivery times depend on the destination. In the UK, deliveries typically arrive within 2 to 3 days (or less) after payment clearance and booking. Certain remote or complex areas may experience longer delivery times.
For countries outside the UK, delivery times may be longer. Regardless of the destination, we can provide you with a tracking number upon request.
Our minimum order requirement is £150 at checkout. You have the flexibility to mix and match styles. However, each style should be ordered in multiples of 12 pairs. Some styles are available with assorted colors in a box of 12 pairs, and sub-images provide details on color distribution.
For styles that come in a single color per box of 12 pairs, you should purchase 6 pairs of that specific color for that style.